Some Real Problem

mRtn · Post by **mRtn** » 26 Oct 2005, 13:19

Hello, i got a problem with my laptop.
When i turn it on, it starts up, but the desktop don't seem to work.
i can move my mouse but i can't do anything else with it. have anyone any clue what it is and what i can do with it?

mRtn

PLeXroD · Post by **PLeXroD** » 26 Oct 2005, 13:25

i know i know.... i just a newbie....
can you tell me how long it has been doing that?
and did you install something or did you remove something from windows?

-=>sunrise<=-

mRtn · Post by **mRtn** » 26 Oct 2005, 13:40

just now when i rebooted my computer, and yes i just have installed diablo II and the expansion

PLeXroD · Post by **PLeXroD** » 26 Oct 2005, 13:55

okay .....
and you are pretty sure that you cannot do anything at all with it?
cause i have had the same problem as you have now.... the only thing i did was to re-install the windows system.... and i do not think that is the most correct thing to do..... but i cannot se what other options you have.... but re-install or repair the windows boot up system... and i assure you that when you are about to repair it you do not lose any data ....

mRtn · Post by **mRtn** » 26 Oct 2005, 13:56

i can startup my task mannager, but thats all

PLeXroD · Post by **PLeXroD** » 26 Oct 2005, 14:10

then i must say to you that must go to one of the moderators there are in here .... i cannot help you then...
i can say to you that you can try to reboot up youre computer with the main windows disc and try to re-install the windows operating system... i can just say what would have done i my own situation if i was you

sorry man i cannot help you....

mRtn · Post by **mRtn** » 26 Oct 2005, 14:14

too bad

well, thank you anyway

is there any moderator who can help, please (A)

PLeXroD · Post by **PLeXroD** » 26 Oct 2005, 14:19

hey again try to go to site owner called BAD_BRAIN maybe he can help you out...

Post by **CommonStray** » 26 Oct 2005, 14:29

hmm, what OS are you using? or version of windows? have you installed any new hardware? i see you just installed Diablo II and its expansion, there may be a conflict with that and some graphic drivers, thoi dont see how you could get to task manager...try booting in safe mode and uninstalling the diablo software...did you buy the game or d/l from a site?

Nerdz · Post by **Nerdz** » 26 Oct 2005, 20:56

To get into safe mode, when the computer start press something like F8 or F2(can't remember and too lazy to reboot) then choose boot in safe mod.

By doing this, your telling your comps that it will start with only the *necessary stuff*. Then you can do whatever you want(uninstall). If you have more crap in your comp, get Hijackthis and paste the log here so we can try to figure out if it's cause by a malware.

Hope this help

Post by **bad_brain** » 27 Oct 2005, 03:46

yeah,boot into safe mode, run Hijack This! and post the log, without some more information it´s very hard to say what causes the problem.

you can get it here: http://80.237.140.193/downloads/hijackthis_199.zip

mRtn · Post by **mRtn** » 27 Oct 2005, 12:41

i don't think it can be diablo, cause i installed that over and over again in the past without any prblems, and starting up in safe mode dont work....
i'm using xp btw

PLeXroD · Post by **PLeXroD** » 27 Oct 2005, 12:47

okay.... i think that it can only be a virus or a trojan horse... maybe ... frankley i really dunno....
have tried to boot up youre computer with the xp cdrom can you do that?...

Nerdz · Post by **Nerdz** » 27 Oct 2005, 15:12

get hijackthis and post the log.

mRtn · Post by **mRtn** » 28 Oct 2005, 07:56

i got in the xp cd option, but what should i do now?